July 24, 2025
Speakers:
Stewart Reeder : Head of Insurance EMEA, Hitachi Digital Services
Gregory Simotas : Claims Manager, AXA XL
Matthew Slominski : Chief Commercial Officer, Xtract
In this webinar, Hitachi Digital Services brought together industry leaders from AXA XL and Xtract to explore how Cognitive Claims and InsurTech-as-a-Service are reshaping the insurance landscape. With increasing complexity in claims—especially for high-risk fleets and hazardous materials—traditional, manual processes are no longer enough. The session showcased how AI and connected data can streamline operations, reduce costs, and improve outcomes across the board.
At the heart of this transformation is Xtract Reconstruct, a telematics-driven platform that leverages AI to visually reconstruct crash events. By turning raw data from devices like dashcams, smartphones, and OBD-II sensors into actionable insights, insurers can quickly understand incidents, make faster decisions, and reduce the need for lengthy investigations.
A live demo highlighted the platform’s capabilities to report, reconstruct, and resolve claims with exceptional speed and clarity. The impact is tangible:
- 43% reduction in FNOL call times
- 30% fewer FNOL calls
- 25% shorter claim cycles
- 30% operational cost savings
The real-world success story of AXA XL brought the value to life. Faced with a manual and fragmented claims process, AXA XL adopted Xtract to transform how they manage incidents involving high-risk fleets. Today, they receive instant notifications, act quickly in critical situations like hazmat spills, and see significantly improved claim outcomes. As AXA XL’s Greg Simotas put it, “Xtract pays for itself.”
The discussion concluded with a clear message: the future of insurance lies in intelligent, connected claims systems. Cognitive technologies not only improve efficiency—they empower insurers to respond faster, mitigate risk, and better serve their customers in a rapidly evolving world.
Here’s a short AI-generated podcast for you to listen to: