ERP, Application Modernization, BI/Data Modernization, Digital Transformation & Global Managed Services
Challenge
The client is a multinational video game company that develops and releases video games and consoles.
Legacy ERP, B2B and B2C applications running on IBM AS400 and on-premise technology stack which are not scalable to meet business growth and digital transaction volumes.
No global platform to handle core business processes for developers, publishers, partner onboarding, game development, testing, publishment & digital contracts.
BI performance issues, multiple data sources, complex data models unable to provide key insights.
End-of-support for on-premise highly customized Microsoft SharePoint platform including 1500+ sites
Manual testing drives elongated release cycles times for feature deployments
Limited in-house expertise to implement and support Multi-cloud/Hybrid environment
Solution
Multi-phased ERP & Digital Transformation including implementation, upgrade and support of Oracle eBusiness Suite R12+ (Fin,P2P,O2C, R&R, PLM, BRM, OM&IPM) streamlining core business processes and providing a scalable solution supporting rapid growth.
Built Integrations between ERP, e-Commerce, WMS, EDI and other upstream / downstream applications using Oracle FMW, MuleSoft.
App modernization / product engineering for global core business apps to improve UX, automate processes leveraging microservices-based architecture through AWS / AWS cloud native tools.
BI & Data Modernization from OBIEE/BI Apps to serverless architecture. Included complex data models, pipelines, reporting and visualization (Matillion, HVR, Snowflake and Tableau)..
Migration of on-prem MS platform to M365/SPO. Optimized 1500+ sites, workflows, re-designed forms and workflows using Power Apps, Power Automate & Power BI
Built testing framework/automation using Oracle OATS/Selenium/ Jmeter tools to reduce manual testing by 30%-50%
Outcome
Unique cost-effective hybrid global Manage Service & Manage capacity model design for customer
ITO expansion due to deep customer relationship, with strong delivery performance and High Satisfaction, with 15+ years of relationship
Collaborating in all major digital transformation and modernization programs as trusted partner for faster technology adoption
Co-Creation of Code Migration Utility and integration with ServiceNow and many other co-development projects delivered
Continuous automation of systems and processes on YoY, designed runbooks/trouble shooting guides
Improved user’s experiences, streamlined systems business applications and processes
HARC Advisory services for implementing stronger security guardrails in a Hybrid/ Multi-cloud environment
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Hitachi Application Reliability Centers
Fast track cloud adoption to accelerate innovation and business value. Drive change at speed using proven methodology and expertise.
