The cloud is accelerating data-driven innovation and business agility but capturing the full business value from cloud has been a challenge. The complexity of today’s hybrid and multi cloud operating models is contributing to unexpected costs, outages, and compliance & security risks.
Hitachi Application Reliability Centers are redefining cloud operations by implementing new design principles that support rapid innovation while providing optimized and automated management of your cloud workloads. At Hitachi, we take a “design right” approach to ensure your application portfolios are designed through the lens of the business outcomes you want to achieve. We are transforming CloudOps by bringing the innovations of FinOps, DevSecOps, Data, Data Reliability Engineering (DRE) and Security Services practices closer together and fusing them around three core principles:
Improved uptime for an uninterrupted business
Built-in reliability and security from the get-go
Save on cloud costs and lower overall TCO
Many companies rushed to the cloud for its promise of cost savings and business agility. Instead, they got a declining ability to innovate new products due to the complexity of managing a sprawling, multicloud environment. They got hit with rising costs, performance and management issues on the cloud. These challenges hinder their ability to scale, innovate and bring new applications to market. Organizations have to “downshift” to a project-based approach, despite a market need to speed up and implement a product-based approach.
IT and business leaders also need help to gain complete visibility into all key operations metrics across workloads that are distributed between on premises and multiple cloud environments. Cloud operations and development teams’ priorities and KPIs are frequently different and sometimes competing. With conflicting priorities between development and operations, the application code becomes more unstable as additional features are added. Also, the difficulty of managing service levels while adding new application features can introduce security issues, making it more challenging to ensure the “always-on” reliability expected by customers and internal users.
Finally, the inefficient and ungoverned provisioning of cloud services by engineering and application development teams can increase the total cost of ownership (TCO) for cloud services. IT leaders often need help forecasting or controlling their rising cloud infrastructure costs. With cost overruns, they need more resources to innovate, build and manage new applications.
Hitachi Application Reliability Centers (HARC) is Hitachi digital services comprehensive, integrated portfolio of cloud and application professional and managed services offerings designed to address these challenges. Advisory and consulting services help you design, build, and operate a modern cloud architecture, while managed services ensure your cloud applications and workloads run reliably at scale and on budget.
Applying reliability, cost reductions and “always-on” workload optimization into the plan, build, and run workload lifecycle, combined with the proper development and operational tools and processes, HARC enables your organization to move from reactive operations to predictive operations. Purposebuilt AI-driven automation tools and processes power this operational maturity of CloudOps.
Wherever you are on your cloud journey, HARC will work with you to help migrate, modernize and manage your applications in the cloud. This enables faster time to market, delivering quicker, more innovative services for you and your customers. HARC ensures security, reduces downtime and provides reliability in your cloud infrastructure, application and data workloads.
Enabled by AI-driven accelerators, solution cores, tools, frameworks and people with the right skillsets— these physical and virtual centers of excellence assist you in managing and optimizing your cloud applications. You gain resiliency, higher performance, lower costs, greater security and better compliance. HARC delivers co-innovation and SRE as a service. This allows you to automate the lifecycle management (build, deploy, run and operate) of all your workloads running in the cloud (hybrid, multicloud, or distributed). And to provide a reliable, KPI-driven centralized cloud operation.
The Total Economic Impact™ of Cloud and Application Modernization Services from Hitachi digital services Cloud and application modernization services from Hitachi digital services help organizations migrate, modernize and manage applications in the cloud, enabling faster timelines and the latest processes and technologies.
Without the tools and resources enabled by Hitachi Digital Services, the engineering team would have spent more time trying to modernize applications. This cost avoidance translated to more than $700,000 in total savings over three years.
Given the resources of Hitachi Digital Services and its expertise in managing cloud projects, interviewees did not need to hire additional resources and avoided additional spending, which led to a savings of more than $2.7 million over three years.
Hitachi Application Reliability Centers (HARC) is Hitachi digital services comprehensive integrated portfolio of cloud professional and managed services offering. It includes cloud migration, application modernization, custom application development services, FinOps, cloud and application workload management services. Hitachi digital services helps organizations migrate, modernize and manage applications in the cloud, enabling faster timelines and the latest processes and technologies.
HARC are geographically dispersed physical and virtual centers of excellence where cloud applications are monitored and optimized by its professional engineers to ensure client defined KPIs are consistently achieved. Each site brings together best-in-class frameworks, design patterns, automated tools, and people to deliver SRE as-a-service and 24/7/365 cloud management and operations.
At HARC, we ensure you meet the expectations of your end users and internal users more effectively with an advanced AI-based observability robotics platform with Nyquist engine IP that ensures continuous uptime. It also provides 360-degree observability and performs automated workload health checks, AI-driven incident management, and remediation. This ensures you are continuing to optimize how you manage your cloud workloads—so that you are operating in a manner that helps to prevent, predict, deliver and scale business continuity.
Return on Investment (ROI)
Net Present Value (NPV)
Time Saved for Cloud Migration
Our suite of services lets organizations build multilayer security to protect infrastructure, pipelines, applications, and data, create a strong security posture and achieve continuous compliance.
We collaborate with your DevSecOps team to shield the 5Cs – Cloud, Container, Cluster, Customer data and Code so you can reduce Security Operational Cost and Complexity by an average of 30%.
Cloud-managed services, SRE services, SWAT Services, and DevSecOps Services are delivered through HARC physical and virtual centers of excellence (CoE). We work with customers to fully implement, manage and monitor top-to-bottom tech and process stacks for cloud workloads. We start by analyzing your current CloudOps environment across five dimensions: development, observability, resilience, scalability, and change management. Then we design and execute an end-to-end plan, build, deploy, and run lifecycle based on DevSecOps and SRE practices and your unique environment.
Problem
IT and business leaders need help understanding all key operations metrics in the cloud. Cloud operations and development teams’ priorities and KPIs are usually di†erent and sometimes competing. This causes the code to become more and more unstable as additional features are added without ensuring reliability.
Solution
HARC manages cloud workloads for business continuity through an engineering-led approach and automation for an “always-on” business.
A Multinational Conglomerate in HVAC, fire, and security equipment wanted to establish always-on availability for its digital solutions and SRE organizations that were supporting platforms, tools, cloud operations and microservices hosted on Microsoft Azure.
productivity improvement through automation
detection of issues through proactive observability
consistent availability ensured across all production environments
Problem
The reality of cloud transformation is often one of siloed operations teams dealing with poor application reliability, faltering workload uptime and everincreasing cloud costs. This forces organizations to focus internally on projects instead of developing and selling products.
There is an expectation that application reliability needs to be at 99.999%. However, at best, reliability could be more consistent and consistent. This impacts an organization’s bottom line and credibility and results in a lower net promoter score (NPS).
Solution
HARC designs your application and data workloads for reliability, resiliency, cost, and security.
With over 25 years of consulting experience and over 4,000 full-stack cloud engineers ready to help, our approach enables us to deliver on these transformation efforts 3.5 times faster and achieve ROIs of 114%.
Over the last five years, our HARC technical experts have completed the following:
Cloud and App Modernization Projects
Hyper-scale Technology Certifications
30%
improvement in productivity
15%
improvement in release velocity
35%
in the ongoing cost of operations
Prevents downtime and improves the mean time to detect (MTTD) security threats and response times by 30%
Problem
Cost overruns increase cloud services’ total cost of ownership (TCO). In addition, cloud resources and services are often provisioned ine¤ciently because KPIs for cloud operation and application development teams need to be aligned. As a result, IT leaders need help forecasting and controlling rising cloud infrastructure costs.
Due to cost overruns, organizations now have insufficient resources (infrastructure, skilled people, etc.) to innovate, build and manage new cloud-native applications in the future.
Solution
HARC provides in-depth FinOps cloud cost analytics to help you accurately assess, predict, and budget your cloud spend.
reduction in the total cost of operations
improvement in productivity
improved operational effciencys
reduction in business risk
observability
Hitachi Digital Services have helped to streamline our journey to becoming an agile technology company. In addition to providing ongoing, yearly cost reductions across cloud environments and other savings, they’ve helped us right-size our core infrastructure based on actual consumption, increase our budget capacity for new workloads in the cloud, and improve the operational and financial transparency into our technology and cloud operating environments.
Michael Mathews
Chief Information Officer, Deluxe Corporation
HARC Helps You Design, Build, Run and Operate Your Cloud Environments with Confidence
At its core, Hitachi Application Reliability Centers bring together people, processes and technologies to run and optimize hybrid cloud workloads. We’ll help you scale and automate hybrid and multicloud operations – making sure uptime, reliability, and cloud costs are maintained and managed systematically and continuously.
This is the modern approach your modern cloud workload needs. We bring the innovations of DevSecOps and SRE practices closer together to deliver the most advanced cloud workload management yet. The result: your business is “always-on”, reliability is built in right at the start, cloud cost is always optimized.
Take the next step and create a Center of Excellence for a holistic view of your entire IT environment. Explore the solutions and services Hitachi Application Reliability Centers delivers.
By subscribing to Hitachi Digital Services’ Insights and providing your e-mail, you agree and consent to Hitachi Digital Services´ Privacy Policy and Website Terms of Use. Data Controller: Hitachi Digital Services Corporation. Purpose: manage Hitachi Digital Services.
Read More +
