Executive Summary
The cloud is accelerating data-driven innovation and business agility but capturing the full business value from cloud has been a challenge. The complexity of today’s hybrid and multi cloud operating models is contributing to unexpected costs, outages, and compliance & security risks.
Hitachi Application Reliability Centers are redefining cloud operations by implementing new design principles that support rapid innovation while providing optimized and automated management of your cloud workloads. At Hitachi, we take a “design right” approach to ensure your application portfolios are designed through the lens of the business outcomes you want to achieve. We are transforming CloudOps by bringing the innovations of FinOps, DevSecOps, Data, Data Reliability Engineering (DRE) and Security Services practices closer together and fusing them around three core principles:
Always-On
Improved uptime for an uninterrupted business
Reliable
Built-in reliability and security from the get-go
Cost-Optimized
Save on cloud costs and lower overall TCO
Scalable applications require best-in-class performance to offer end-users an unparalleled experience that’s fast, secure, and always-on. HARC helps organizations build and manage an “always-on,” reliable, secure, and cost-optimized cloud, application, and data workloads, accelerating their time to market, and realizing the true potential of the cloud through continuous innovation.
Missed Opportunities Shift the Focus to Application Reliability
Many companies rushed to the cloud for its promise of cost savings and business agility. Instead, they got a declining ability to innovate new products due to the complexity of managing a sprawling, multicloud environment. They got hit with rising costs, performance and management issues on the cloud. These challenges hinder their ability to scale, innovate and bring new applications to market. Organizations have to “downshift” to a project-based approach, despite a market need to speed up and implement a product-based approach.
IT and business leaders also need help to gain complete visibility into all key operations metrics across workloads that are distributed between on premises and multiple cloud environments. Cloud operations and development teams’ priorities and KPIs are frequently different and sometimes competing. With conflicting priorities between development and operations, the application code becomes more unstable as additional features are added. Also, the difficulty of managing service levels while adding new application features can introduce security issues, making it more challenging to ensure the “always-on” reliability expected by customers and internal users.
Finally, the inefficient and ungoverned provisioning of cloud services by engineering and application development teams can increase the total cost of ownership (TCO) for cloud services. IT leaders often need help forecasting or controlling their rising cloud infrastructure costs. With cost overruns, they need more resources to innovate, build and manage new applications.
Introducing Hitachi Application Reliability Centers
Hitachi Application Reliability Centers (HARC) is Hitachi Digital Services comprehensive, integrated portfolio of cloud and application professional and managed services offerings designed to address these challenges. Advisory and consulting services help you design, build, and operate a modern cloud architecture, while managed services ensure your cloud applications and workloads run reliably at scale and on budget.
Applying reliability, cost reductions and “always-on” workload optimization into the plan, build, and run workload lifecycle, combined with the proper development and operational tools and processes, HARC enables your organization to move from reactive operations to predictive operations. Purposebuilt AI-driven automation tools and processes power this operational maturity of CloudOps.
