Mission-Critical AI. Engineered for Full Enterprise Power.

In industries where milliseconds matter, you need intelligence that performs flawlessly, securely and at scale. Backed by a century of Hitachi’s mission-critical expertise, our enterprise-grade AI powers the platforms that keep business and society moving forward.

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AI That Performs When
and Where it Matters Most

Many enterprises struggle to move beyond experimentation, held back by brittle systems and siloed solutions. Hitachi Digital Services combines human expertise with AI autonomy to build and integrate enterprise-grade AI into mission-critical systems – powering resilience, speed and scalability across every layer of your operations.

Challenge
Downtime Isn’t an Option
Solution
HARC: Built for Always-on Resilience

From financial transactions to grid operations, today’s enterprises demand uninterrupted performance. HARC (Hitachi Application Reliability Center) is the engine that keeps mission-critical platforms running by delivering continuous uptime and anticipating and resolving issues before they disrupt operations. Engineered for stability, speed and scale. So your systems stay on and your business stays ahead.

Let’s talk about how HARC can power your mission-critical platforms.

Challenge
Pressure to Move Faster and Decide Smarter
Solution
HARC Agents: Powering Seamless, Scalable Operations

Today’s enterprises run on speed, precision and real-time insight. HARC Agents are a secure, scalable suite of agentic AI tools designed to integrate with enterprise systems and act alongside your teams by automating routine tasks, accelerating decision-making and scaling with your systems. So you can boost productivity without adding complexity.

We also offer HARC Agent Library: a ready-made library of proven agents you can deploy and adapt to your needs, helping you jump-start your AI journey and realize value faster, without the overhead of building everything from scratch.

Let’s talk about how HARC Agents can accelerate your agentic journey and drive smarter decisions for your enterprise.

Challenge
Legacy Infrastructure Resists Change
Solution
CAAI: Unlocking Agility Without
Disruption

Transformation doesn’t have to mean tearing everything down. Hitachi Digital Services’ CAAI (Center for Architecture and AI) embeds AI into your existing ecosystem, connecting legacy and cloud systems to create a future-ready foundation. No bolt-ons. No rip-and-replace. Just intelligent architecture built for progress..

Let’s talk about how CAAI can transform your operations

Challenge
Unchecked AI Risks Safety, Trust and Sustainability
Solution
Responsible AI: Designed to Do the Right Thing

AI only works well if it works responsibly. From day one, our AI systems are designed to earn and sustain trust. With R2O2.ai, reliability, responsibility, observability and optimization are built into the core, ensuring AI that performs ethically, transparently and sustainably at enterprise scale.

Let’s talk about how HARC Agents can accelerate your agentic journey and drive smarter decisions for your enterprise.

PR
Featured Press Release
Hitachi Digital Services Launches HARC Agents to Power Enterprise-Grade Agentic AI

From Rapid Development to Unified Observability, HARC Agents Powers Mission-Critical AI with a Pre-Built Agent Library, Seamless Collaboration, and Centralized Control

Why Work with Us

40+ Fortune 500
clients trust HARC to
maintain 99.999% uptime
$150M+ in savings delivered via operational efficiency and prevention of revenue loss
70% reduction
in manual back-office
workloads
150+ security
vulnerabilities

resolved proactively

How We Work
Advisory & Professional Services

Strategic assessments to identify high-impact AI opportunities and chart a clear transformation roadmap.

Build &
Implement

Tailored AI solutions architected and deployed with deep domain and engineering expertise.

Managed AI
Services

Continuous monitoring and optimization to keep enterprise AI systems reliable, responsible, and future-ready.

Partners

We work with the world’s leading cloud, data and AI platforms to ensure seamless integration, scalable performance, and lasting enterprise value.

SAP
ERP-led transformation and cloud modernization

We partner with SAP to deliver modern, agile ERP solutions that help manufacturers improve efficiency, integrate operations, and scale with confidence.

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Oracle
Enterprise application modernization

We work with Oracle to modernize core enterprise platforms, streamline processes, and unlock data-driven decision-making for manufacturers.

Learn more
AWS
Cloud migration and optimization

We collaborate with AWS to help manufacturers migrate, modernize, and manage their cloud infrastructure for greater agility and cost efficiency.

Learn more
microsoft
Cloud and data platform integration

Through Microsoft, we enable secure, scalable cloud environments and seamless integration with enterprise applications to accelerate transformation.

Learn more
Our Experts
Prem Kumar
Premkumar Balasubramanian
Chief Technology Officer
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Adithya Sastry
Adithya Sastry
Senior Vice President, Cloud & Data Engineering
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Adithya Sastry
Chandra Ganapathy
Vice President - Technology and Solutions
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Adithya Sastry
Marimuthu Muthusamy
Vice President – Hitachi Application Reliability Centers (HARC)
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Sai Subramanian
Sai Subramanian
Chief AI Architect at Center for Arch and AI
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Vitor Domingos
Vitor Domingos
Lead Solution Architect, EMEA
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Welcome to the Next Era of Enterprise Power

For over a century, we’ve helped build the infrastructure behind industries.Today, we’re engineering what comes next with AI designed for mission-critical performance, recognized leadership and trust earned across many Fortune 500 companies.

FAQ

Hitachi’s enterprise AI is built with R202.ai, our framework for Reliability, Responsibility, Observability and Optimization. From day one, every system is designed to earn and sustain trust by operating transparently, ethically and securely at scale. That’s what makes our AI truly reliable and responsible.

Through our Center for Architecture and AI (CAAI), we help enterprises modernize data infrastructure by embedding intelligence across both legacy and cloud environments. No bolt-ons, no rip-and-replace. Just seamless modernization that enables agility and innovation, without the disruption.

Data fabric architecture connects data across platforms, environments and silos, making it accessible and usable in real time. At Hitachi Digital Services, we use this approach to create a unified, intelligent data layer that powers automation, insight and faster decision-making.

Our HARC platform and HARC Agents deliver AI operational efficiency by minimizing downtime, reducing manual workloads and streamlining decision-making. For example, we’ve helped clients reduce back-office tasks by 70% and save over $150M through optimized operations.

Yes. Our advisory and professional services team helps assess your current environment, identify high-impact opportunities and build a transformation roadmap aligned with your goals. Whether you’re early in your AI journey or ready to scale, we meet you where you are.

Hitachi’s industrial AI is built for the highest stakes– from manufacturing and energy to finance and transportation. Our AI integrates with operational systems to drive real-time resilience, optimize performance and reduce risk. We are trusted by over 40 Fortune 500 companies.

Hitachi data integration services bring together structured and unstructured data across sources—cloud, on-prem or hybrid. This integration is foundational for building intelligent systems that deliver real-time insights, improve data quality and power smarter, faster decisions.

We Help Enterprises
Modernize, Scale and Thrive

Curious about how Hitachi Digital Services can help your business?
Reach out and we’ll answer your questions and explore next steps.