SaaS Product Engineering for Testing as a Service

Challenge

• High labor costs for onshore contractors on short-term or long-term projects with varied complexity
• Overhead of managing the contractors – staffing, training, KT, off boarding, resource utilization
• Matching resource skills with project requirements
• Limited process efficiency with every project team following different QA process
• No automation scripts, high regression costs
• No performance test bed

Solution

• Completed thorough assessment of all CEI and subsidiary entity processes and centralized Cox QA team processes
• Benchmarked current process model based on industry standards and provided gap analysis across testing lifecycle
• Provided best-fit engagement models with cost-benefit analysis and implementation strategy for Cox to choose from
• Augmented the Cox QA team with additional capacity through a flexible and dedicated extended QA team in an offshore-onshore model (Testing as a Service)
• Recommended the right automation strategy and performance strategy for long-term efficiency

Outcome

• Average 35% Cost Savings in Testing Efforts for Client compared to earlier Staff Augmentation costs
• Extensive Automation coverage across multiple applications providing ROI over multiple release builds every year
• Standardized Testing as a Service (TaaS) processes to ramp up and down resources at offshore to meet project demands
• Exhaustive Knowledge repository on applications usage in client environment required for training and onboarding offshore resources on Cox domain