Digital thread for top jet engine manufacturer boosts on-wing time

This US aerospace company develops advanced technology, including aircraft engines.

• Its legacy asset-tracking systems struggled to keep pace with growing production and data volumes. To enhance on-wing time and reduce aircraft-on-ground (AOG) incidents, the company launched modernization initiatives.

Hitachi Digital Services developed a digital solution for engine asset management and sustainment.

• The data management and digital thread solution collects, transforms and stores engine data from the aircraft, reaching across asset tracking, field service, and fleet management.
• Analytics and data science apps allow engineers and airline customers to analyze engine performance.

• Supplier collaboration and environmental compliance integration   

• AI/GenAI enablement for knowledge management, BOM assistance, and zero-touch service desk   

• Standardization using out-of-the-box PLM capabilities tailored via configuration   

This transformation enabled a digital thread across the product value chain, improving traceability, compliance, and innovation velocity. 

This digital solution will support the company for the next 20 years, helping it:

• Optimize engine maintenance, utilization, and on-wing time.
• Reduce field service and MRO (maintenance, repair and operations) work.
• Mobilize the workforce.
• Enable predictive analytics.
• Improve new services like leasing programs.

Technologies: Microsoft Dynamics 365, Azure GovCloud, IaaS, PaaS, Azure DevOps, and Cloud native services.