Hitachi Application Reliability Center Dashboard (last 6 months data)

Availability
Percent of time the systems/services managed are operational and accessible to users.

99.95%

MTTA
Mean Time To Acknowledge - Avg. first response time for incidents.

1 minutes

MTTR
Mean Time To Resolve - Avg. time to take incidents to resolution.

18 hours

Deployments
Percent of successful deployments over a period of time.

92.98 %

Change Failure Rate
Percent of changes or deployments that result in failure.

7.02 %